Data Protection & Privacy

Privacy Policy

Last Updated: September 2026

At The Marine Spares, we are committed to protecting your business and personal privacy. This Privacy Policy outlines how we collect, use, hide, and safeguard your information.

1

Information We Collect

We collect the following types of information to provide and secure our services:

Business Verification Data

Company registration documents, tax IDs, business addresses, and official certificates.

Account Information

Name, job title, company name, corporate email address, phone number, and password.

Transactional Data

Log of credit purchases, requirement postings, quotation histories, and deal acceptances.

Technical Data

IP address, device information, browser type, and platform usage logs.

2

How We Use Your Information

  • To verify company authenticity and maintain a safe platform.
  • To facilitate matching between Buyers and Suppliers for marine spare parts.
  • To process credit balances and platform operations.
  • To enable user participation on the Discussion Page.
  • To send operational notifications regarding quotes, deal statuses, and system updates.

3. Contact Confidentiality & Information Masking

Strict Masking

Your business contact details (email, phone number, contact person details) are kept strictly confidential and masked from all other users.

Controlled Unveiling

Contact details are revealed to another party only when a Buyer accepts a quote by spending the required 10 Credits.

Protection Against Unsolicited Spam

Masking contact details prevents unverified or unwanted suppliers/buyers from harassing you via unsolicited emails or phone calls.

4

Data Protection & Security

We implement robust technical, administrative, and physical security measures to protect your documents and company data against unauthorized access, loss, or misuse.

Verification documents submitted during onboarding are strictly used for internal verification and are never publicly displayed or sold to third parties.

5

Data Sharing & Third Parties

  • We do not sell, trade, or rent your personal or business data to third parties for marketing purposes.
  • Information is shared with other users only as part of the core platform workflow (i.e., after deal acceptance).
  • We may disclose information if required by law, regulation, or legal process.
6

Account Suspension & Data Retention

If an account is suspended due to a violation of our Terms & Conditions (such as sharing direct contact details in images/documents before deal acceptance), we retain necessary logs to prevent re-registration and enforce platform rules.

Users may request account deletion by contacting our support team, provided there are no active disputes or policy violations.

7

Contact Us

If you have any questions or concerns regarding these Terms or Privacy Policy, please contact us at: